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Appendix

Templates, Checklists & Resources

Ready-to-use templates for URS, Mapping Protocols, Audit Checklists & Scorecards

10 min read
Available Templates
Available Templates
Resources Overview
Resources Overview

A. URS Template (Editable)


Purpose: This is a vendor-agnostic, editable URS skeleton for temperature mapping & monitoring systems across pharma, food, logistics, and data centres. Usage: Treat everything in {curly braces} or [square brackets] as fields for you to fill or adapt.


A.1 Document Control

FieldEntry
Document TitleUser Requirement Specification – Temperature Mapping & Monitoring System
Document ID / Version[URS-TMMS-XXX / vX.X]
Prepared By[Name, Function]
Reviewed By[Name(s), Function(s)]
Approved By[QA/Quality Head Name]
Effective Date[DD-MMM-YYYY]
Next Review Date[DD-MMM-YYYY]

A.2 Purpose & Scope

A.2.1 Purpose Describe why this system is being implemented.

This URS defines the business, regulatory, and technical requirements for a temperature mapping and monitoring solution covering [environments] at [sites/countries]. The system supports product quality, patient safety, food safety, uptime of critical IT infrastructure, and compliance with applicable regulations and standards.

A.2.2 Scope

  • Sites in scope:
    • [Site 1, Country]
    • [Site 2, Country]
  • Environments in scope:
    • Warehouses & distribution hubs
    • Cold rooms & freezers
    • Stability chambers / incubators
    • Transport assets (reefers, trucks, passive shippers, containers)
    • Retail refrigerated cabinets
    • Data centres, server rooms, edge computing rooms

A.3 Applicable Regulations, Standards & Policies

List what governs your requirements (no need to be exhaustive here; you’ll cross-link in Appendix E).

  • [Company] Quality Management System
  • [Company] Data Integrity Policy
  • [Company] Calibration & Metrology Policy
  • Applicable GxP/GDP/GMP/GSP guidelines
  • Applicable food safety / HACCP regulations
  • Applicable data centre / IT standards & security policies

A.4 Functional Requirements

Use tables per area for clarity.

A.4.1 Measurement Performance

Requirement IDRequirement DescriptionPriority (M / S)Comments / Rationale
M-01System shall support temperature measurement from [min °C] to [max °C].MCover all intended environments.
M-02For critical environments, accuracy shall be ≤ [±0.5 °C] over range [X–Y °C].MDefine per risk level.
M-03Resolution shall be at least [0.1 °C].M
M-04Sampling interval shall be configurable between [1–15] minutes.M
M-05System shall support humidity measurement where required ([Yes/No]; specify ranges).S

(M = Mandatory, S = “Should”/Strongly recommended)

A.4.2 Mapping & Monitoring

Req IDRequirement DescriptionPriority
MAP-01System and/or service provider shall support design and documentation of temperature mapping studies for all in-scope environments.M
MAP-02Mapping outputs shall identify hot/cold spots and recommend final probe locations and alarm setpoints.M
MON-01System shall support continuous monitoring of all defined critical points with real-time data acquisition.M
MON-02System shall support alarm limits (low, high, optional low-low, high-high) per channel.M
MON-03System shall support alarm delays, escalation rules, and acknowledgement workflows.M

A.5 Data Integrity & Security Requirements

A.5.1 User Management & Access Control

Req IDRequirement DescriptionPriority
DI-01System shall enforce unique user IDs; shared accounts shall not be used for GxP / risk-relevant activities.M
DI-02Role-based access control shall restrict access to configuration, calibration, and critical functions.M
DI-03Password and authentication controls shall align with [Company IT Security Policy].M

A.5.2 Audit Trails & E-Signatures

Req IDRequirement DescriptionPriority
DI-04System shall maintain secure, computer-generated, time-stamped audit trails for all configuration and data changes.M
DI-05Audit trail records shall capture user ID, date/time, old value, new value, and reason/comment where applicable.M
DI-06Where electronic signatures are used, they shall be unique to the individual and linked to the signed record and action.S

A.5.3 Time, Backup & Retention

Req IDRequirement DescriptionPriority
DI-07All entries shall be time-stamped using a controlled time source and support time zone configuration.M
DI-08System shall support scheduled backups of data and configuration and documented restore procedures.M
DI-09Data shall remain retrievable, readable, and intact for at least [X years] or as per regulatory requirements, whichever is higher.M

A.6 Calibration & Metrology Requirements

Req IDRequirement DescriptionPriority
CAL-01Sensors/loggers shall be calibrated against traceable standards at intervals defined by [Company Calibration Policy].M
CAL-02Calibration certificates shall include “as-found” and “as-left” data, measurement uncertainty, and traceability details.M
CAL-03System shall allow recording or linking of calibration status and due dates for all devices.M
CAL-04System and processes shall support impact assessment for out-of-tolerance “as-found” results.M

A.7 Integration & IT Requirements

Req IDRequirement DescriptionPriority
IT-01System shall provide documented APIs (e.g. REST/JSON) for data access and integration with BMS, DCIM, ERP, WMS, QMS.M
IT-02System shall support deployment model(s): [on-prem / cloud / hybrid] as approved by [IT].M
IT-03System shall comply with [Company Information Security Policy] including encryption, hardening and logging.M

A.8 Validation & Lifecycle Requirements

Req IDRequirement DescriptionPriority
VAL-01Supplier shall provide documentation and guidance to support risk-based validation (IQ/OQ/PQ & CSV or equivalent).M
VAL-02System shall support controlled change management, with configuration changes logged and reversible where practical.M
VAL-03Supplier shall provide release notes and impact assessments for system updates.M

A.9 Reporting & Usability Requirements

Req IDRequirement DescriptionPriority
REP-01System shall provide standard reports for excursions, alarms, environmental profiles and device status.M
REP-02Users shall be able to export data in [CSV, PDF, other formats] for investigations and audits.M
REP-03User interface shall support [languages/time zones] relevant to all in-scope sites.S

(You can append A.10 Non-Functional Requirements: performance, response time, browser support, etc., as needed.)



B. Mapping Protocol Template

Purpose: Standard template for any mapping study (warehouse, cold room, reefer, data hall, etc.).


B.1 Administrative Details

  • Study Title: Temperature Mapping Study – [Environment / Site]
  • Protocol ID / Version: [MAP-XXX / vX.X]
  • Site: [Site Name, Country]
  • Environment Type: [Warehouse / Cold Room / Freezer / Reefer / Data Hall]
  • Prepared By: [Name, Function]
  • Reviewed By: [Engineering / Operations / IT / DC Ops]
  • Approved By: [QA / Quality Head]
  • Planned Execution Window: [Dates / Season]

B.2 Objectives

Define clearly what you want to prove.

  • To verify that the temperature distribution in [environment] remains within [X–Y °C] under defined operating conditions.
  • To identify hot and cold spots and confirm worst-case locations.
  • To confirm suitability of proposed monitoring probe locations and alarm limits.

B.3 Scope & Boundaries

  • Included areas: [Racks 1–10, aisles A–F, chambers 1–3, rows of racks, entire data hall, etc.]
  • Excluded areas (with rationale): [e.g. buffer rooms, corridors not used for storage, non-critical IT rooms].
  • Interfaces with other systems: [BMS, DCIM, process areas].

B.4 Environment Description

Provide a narrative + diagram (attach to protocol).

  • Dimensions (L × W × H)
  • Layout (racks, aisles, cabinets, rows)
  • Access points (doors, docks, hatches)
  • Cooling / HVAC system description (location of evaporators, CRACs, AHUs)
  • Known risk factors (solar load, frequent door openings, previous excursions, hot racks, etc.).

B.5 Test Conditions

  • Load state: [Empty / Partially Loaded / Fully Loaded; % loading; type of load used].
  • Door operations: [Frequency, duration, simulation pattern].
  • Operating setpoints: [Target setpoint(s), tolerance bands].
  • Season / ambient conditions: [If seasonal extremes are relevant, document planned season].

B.6 Instrumentation Plan

  • Logger / sensor type(s): [Model, accuracy, calibration status].
  • Sampling interval: [e.g. every 5 minutes].
  • Total number of loggers: [N].

Attach a table:

Logger IDCalibration Due DatePlanned Location (Rack/Row/Height or Cabinet/Rack-U)Notes
L-001[DD-MMM-YYYY][Rack A1, top, rear]

Attach a location map as an appendix (B.6.1).


B.7 Study Procedure

Stepwise instructions, e.g.:

  1. Verify all loggers are within calibration and configured with correct sampling interval.
  2. Place loggers at defined locations per instrumentation plan.
  3. Allow system to stabilise for [X hours] before recording data for evaluation.
  4. Operate environment in normal/defined conditions:
    • Maintain setpoints at [X–Y °C].
    • Perform planned door operations and load/unload cycles.
  5. Record any events that may impact results (power dips, door left open, equipment failures).
  6. After [minimum duration, e.g. 24–72 hours], stop the study and retrieve loggers.
  7. Download data into [approved software] and verify integrity.

B.8 Data Analysis Plan

  • Data validation steps (check completeness, time-stamps, calibration validity).
  • Statistical analysis to be performed:
    • Min, max, average, standard deviation per point.
    • Time outside specification per point.
    • Time to recover after disturbances (door opening, power interruption).
  • Hot/cold spot identification criteria.
  • Comparison across sectors/racks/rows or racks/cabinets.

B.9 Acceptance Criteria

Define clearly:

  • Primary criteria:
    • At least [X]% of recorded values at each position must be within [target range ± tolerance].
  • Secondary criteria:
    • No sustained excursions beyond [Z minutes/hours].
    • Recovery times after door opening/power disturbances within [N minutes].

Include fallback approach for borderline results (e.g. risk-based review, repeat study).


B.10 Deviations & Changes

  • All deviations from protocol to be recorded with:
    • Description, time, logger(s) affected, immediate action taken.
    • Assessment of impact on study validity.
  • Proposed changes requiring QA approval (e.g. repositioning of loggers mid-study).

B.11 Reporting

State that a final mapping report will be produced per template in Appendix G, including:

  • Methodology summary
  • Results and visualisations
  • Conclusions and recommendations
  • Approved probe and alarm positions

C. Audit-Readiness Checklist

Purpose: Quick, practical checklist to confirm that your mapping & monitoring system is audit-ready.

Use it as a recurring internal review tool.


C.1 Governance & Scope

  • Scope of monitoring system clearly defined (sites, rooms, assets).
  • URS approved by QA/Quality and linked to validation documentation.
  • Supplier selection documented with rationale and scorecards.

C.2 Mapping

  • Approved mapping protocols exist for each environment type.
  • Mapping studies executed as per protocol, with deviations documented and assessed.
  • Final mapping reports available, signed, and easily retrievable.
  • Reports clearly show hot/cold spots and justify monitoring probe positions.
  • Re-mapping schedule defined and followed (time- and event-based).

C.3 Monitoring System

  • All in-scope environments have defined critical control points and sensors assigned.
  • Monitoring system is validated (IQ/OQ/PQ completed and approved).
  • Site plans with sensor IDs are up to date and accessible.
  • Alarm limits and delays are documented and justified.
  • Alarm notifications and escalations are tested periodically and records kept.

C.4 Data Integrity

  • Unique user accounts; no shared logins.
  • Role-based access control implemented and reviewed regularly.
  • Audit trails enabled for all relevant data and configuration changes.
  • Procedures exist for audit trail review for critical activities.
  • System time synchronisation mechanism documented and verified.

C.5 Calibration & Maintenance

  • Calibration policy in place, approved by QA.
  • All sensors/loggers show in-calibration status; no overdue devices.
  • Calibration certificates are traceable to each device, accessible for inspection.
  • Out-of-tolerance “as-found” events are investigated with impact assessments documented.
  • Preventive maintenance for key components (gateways, controllers, power supplies) defined and recorded.

C.6 Deviations, CAPA & Change Control

  • Deviations related to mapping, monitoring, alarms, or data integrity are logged and investigated.
  • CAPAs are defined, implemented, and followed up.
  • System changes (software upgrades, configuration changes) go through formal change control.
  • Validation impact of changes assessed and documented.

C.7 Backup, Restore & Data Retention

  • Backup procedures documented and executed as per schedule.
  • Periodic test restores performed and documented.
  • Data retention periods defined and implemented.
  • Clear procedure for data export in case of investigations, regulatory requests, or system migration.

C.8 Third Parties (3PLs, External Warehouses, Data Centres)

  • Contracts/SQAs define temperature control and monitoring expectations.
  • Evidence of partner mapping & monitoring available and periodically reviewed.
  • Your organisation can reconstruct end-to-end temperature history for outsourced steps.

D. Vendor Evaluation Scorecard

Purpose: A refined, ready-to-use scoring matrix that aligns with Chapter 8’s pillars.


D.1 Summary Sheet Structure

Create a sheet with:

| Pillar | Weight (%) | Vendor A (Score 1–5) | B | C | | --- | --- | --- | --- | --- | | 1. Regulatory & Data Integrity Fit | 20 | | | | | 2. Mapping Methodology & Study Design | 10 | | | | | 3. Hardware Performance & Calibration | 10 | | | | | 4. Software Capabilities & UI | 15 | | | | | 5. Integration & IT Friendliness | 10 | | | | | 6. Scalability (Multi-Site, Multi-User) | 8 | | | | | 7. Services & Support | 10 | | | | | 8. Decision Governance Alignment | 7 | | | | | 9. Total Cost of Ownership (3–5 Years) | 10 | | | | | Total Weighted Score (1–5) | 100 | | | |

Scoring: 1 = Unacceptable; 5 = Excellent. Weightings can be adjusted by your governance team.


D.2 Sub-Criterion Sheet (Example for Pillar 1)

You can add a detail tab per pillar:

Pillar 1 – Regulatory & Data Integrity Fit (Weight 20%)

| Sub-Criterion | Weight within Pillar (%) | Vendor A (Score 1–5) | B | C | Notes | | --- | --- | --- | --- | --- | --- | | Audit Trails (granularity & immutability) | 40 | | | | | | User Management & Roles | 20 | | | | | | E-Signatures / Review Workflows | 15 | | | | | | Data Retention & Export | 15 | | | | | | Supplier Understanding of GxP / HACCP / GDP | 10 | | | | |

You can replicate similar tables for other pillars (mapping expertise, IT fit, etc.).


E. CFR / GDP / WHO / HACCP Mapping Requirements Table

Purpose: A working table where you map key regulation/standard families to your internal expectations for mapping & monitoring. Note: This is a structure; you will populate exact clause numbers and excerpts internally.


Reference FamilyExample Documents / SourcesEnvironments EmphasisedMapping Expectations (High-Level)Monitoring / Record Expectations (High-Level)Internal Interpretation / Notes
US – cGMP / CFR21 CFR Parts 210/211; 21 CFR Part 11Pharma storage & manufacturingQualification of storage; risk-based mappingContinuous monitoring, documented controls[Fill in clause refs]
US – FSMAFSMA rules (incl. Sanitary Transport, Traceability)Food cold chain & transportValidation of controls, route risk assessmentTemperature records, traceability, investigations[Fill in]
EU – GDP / GMPEU GDP Guidelines; EU GMP; Annex 11Medicinal product storage & distributionMapping of warehouses, cold rooms, etc.Continuous monitoring, alarmed systems, data integrity[Fill in]
WHO – Storage & DistributionWHO TRS annexes on GSDP, vaccine cold chainGlobal medicine / vaccine supplyMapping of storage; lane & route profilingTemperature logging, documented deviations[Fill in]
HACCP / Food SafetyCodex HACCP, national food safety lawsFood processing & cold chainRisk-based mapping of storage and sensitive stepsMonitoring of CCPs, trend records, audits[Fill in]
Data Centres & ITASHRAE guidelines, Uptime Institute recommendationsData halls, server rooms, white spaceThermal mapping and validation of hot/cold aislesContinuous environmental monitoring, alarmed[Fill in]

(You can add columns for “Exact Clause ID” and “Link to Document” when you compile your internal master.)


F. Data Logger Calibration Frequency Table

Purpose: Template to set and review calibration intervals. Note: Intervals must always be risk-based and consistent with your metrology policy.


Device TypeApplication / Criticality LevelSuggested Starting Interval*Owner (QA / Metrology / Eng)Notes (risk-based justifications, history)
Fixed temp probe in freezerHigh – GxP / critical product storage[12 months][Metrology]Example: may tighten to 6–9 months if drift observed.
Warehouse air loggerMedium – GxP / buffer warehouse[12–24 months][Metrology]Adjust based on stability and OOT findings.
Transport data loggerHigh – cold chain shipments (pharma/food)[12 months][Metrology / Logistics]Consider pre- and post-use checks.
Retail cabinet loggerMedium – food retail[12–24 months][QA / Maintenance]Depends on local regulations and risk.
Data hall environment sensorHigh – uptime-critical data centre[12 months][DC Ops / Metrology]Consider manufacturer recommendations.
  • Intervals above are illustrative starting points; they must be set, justified, and periodically reviewed by your internal calibration policy owners.

You can expand with columns like:

  • “Historical Stability (Yes/No)”
  • “Last OOT Event Date”
  • “Interval Change (Shortened/Extended)”

G. Sample Mapping Report Outline

Purpose: Standard, audit-ready structure for any temperature mapping report.


  1. Title Page

    • Report Title (e.g., Temperature Mapping Report – [Environment / Site])
    • Report ID / Version
    • Site / Location
    • Prepared by, Reviewed by, Approved by
    • Dates of study execution
  2. Document History

    • Revision table listing versions, changes, and approvals.
  3. Executive Summary

    • Short narrative:
      • Objective
      • Key findings (pass/fail)
      • Identified hot/cold spots
      • Key recommendations
  4. Background & Scope

    • Description of environment and purpose (e.g., storage of [product types]).
    • Scope boundaries: included/excluded areas.
  5. Applicable Standards & Requirements

    • Internal and external guidelines that motivated the mapping.
  6. Environment Description

    • Physical layout (dimensions, racks, aisles, cabinets, doors).
    • Cooling / HVAC / refrigeration configuration.
    • Operational patterns (door openings, loading, process flows).
  7. Instrumentation & Equipment

    • Logger/sensor types and specifications.
    • Calibration status summary (table).
    • Asset list linking device IDs to calibration certificates.
  8. Study Design & Methodology

    • Test conditions (load, doors, setpoints, season).
    • Sampling interval, study duration.
    • Logger placement rationale (with diagrams).
    • Any pre-conditioning / stabilisation period.
  9. Execution Summary

    • Actual dates/time of start and end.
    • Deviations or unexpected events during the study.
    • Any changes to planned conditions (with justification).
  10. Results

    10.1 Data Quality Checks

    • Completeness, time synchronisation, anomalous points.

    10.2 Statistical Results (Per Logger / Zone)

    • Tables of min, max, mean, standard deviation, time in range.

    10.3 Spatial Analysis

    • Identification of hot and cold spots.
    • Comparison between levels, aisles, racks, cabinets, etc.

    10.4 Event Response Analysis

    • Behaviour during door openings, power dips, defrost cycles, etc.
    • Recovery times and temperature overshoots.

    10.5 Visualisations

    • Trend graphs.
    • Heatmaps / contour plots (where useful).
  11. Discussion

    • Interpretation of results versus acceptance criteria.
    • Consideration of worst-case conditions.
    • Assessment of variability and risk.
  12. Conclusions & Recommendations

    • Overall conclusion (environment suitable / not suitable for intended use).
    • Recommended monitoring probe positions.
    • Recommended alarm limits (with rationale).
    • Recommended process / layout changes, if any.
    • Need and timing for repeat mapping (if applicable).
  13. Approval & Sign-Off

    • Names, roles, dates for preparer, reviewer(s), and approver(s).
  14. Appendices

    • A: Layout diagrams and sensor locations.
    • B: Full data tables or selected extracts.
    • C: Calibration certificates or summary.
    • D: Deviation log and CAPA summary.

H. Glossary of Acronyms & Regulatory References

Purpose: Make the guide readable for busy stakeholders who don’t live in acronyms all day.


H.1 General & Quality

  • ALCOA+ – Attributable, Legible, Contemporaneous, Original, Accurate, plus Complete, Consistent, Enduring, and Available.
  • CAPA – Corrective and Preventive Action.
  • cGMP – Current Good Manufacturing Practice.
  • GDP – Good Distribution Practice (primarily for medicinal products).
  • GMP – Good Manufacturing Practice.
  • GSP – Good Storage Practice.
  • GxP – Collective term for good practice quality guidelines (GMP, GDP, GCP, etc.).
  • QMS – Quality Management System.
  • SOP – Standard Operating Procedure.
  • URS – User Requirement Specification.

H.2 Validation & Systems

  • DQ – Design Qualification.
  • IQ – Installation Qualification.
  • OQ – Operational Qualification.
  • PQ – Performance Qualification.
  • CSV – Computer System Validation.
  • CSA – Computer Software Assurance (risk-based approach to validating software).

H.3 Measurement & Metrology

  • RTD – Resistance Temperature Detector.
  • Thermistor – Temperature-sensitive resistor used as a sensor.
  • Thermocouple – Temperature sensor based on junction of two dissimilar metals.
  • ISO/IEC 17025 – International standard for competence of testing and calibration laboratories.

H.4 Food & Cold Chain

  • FSMA – Food Safety Modernization Act (US).
  • HACCP – Hazard Analysis and Critical Control Points.
  • CCP – Critical Control Point (in HACCP).
  • 3PL – Third-Party Logistics Provider.

H.5 Pharma, Biotech & Health

  • API – Active Pharmaceutical Ingredient.
  • ICH – International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use.
  • MHRA – Medicines and Healthcare products Regulatory Agency (UK).
  • EMA – European Medicines Agency.
  • WHO TRS – World Health Organization Technical Report Series.

H.6 Data Centres & IT / OT

  • ASHRAE – American Society of Heating, Refrigerating and Air-Conditioning Engineers.
  • DCIM – Data Centre Infrastructure Management.
  • BMS – Building Management System.
  • OT – Operational Technology (industrial control systems, etc.).
  • IT – Information Technology (enterprise computing).
  • LPWAN – Low Power Wide Area Network.